Privacy policy

We keep this simple: we collect what we need to fulfil your order and nothing we don't.

What we collect

When you order or contact us, we collect your name, email, shipping address and order details. Payment is processed by our payment provider — we do not store your full card details.

How we use it

To process and ship your order, provide support, prevent fraud, and meet our legal obligations. We don't sell your personal information.

Who we share it with

Only the providers we need to run the store — our payment processor and shipping carrier — and only as needed to complete your order, or where required by law.

Cookies & analytics

We use essential cookies to run the cart and checkout, and privacy-respecting analytics to understand how the site is used. You can control cookies in your browser.

Retention & your rights

We keep order records as long as needed for our records and legal obligations. You can ask us to access, correct or delete your personal information at any time via the contact page. We handle personal information in line with the Australian Privacy Principles.

Last updated 30 October 2026.